IFMA's Communication Course
Credits awarded per Session. See individual Sessions for further details.
Credits awarded
Sub type
Certificate awarded
Suggested Amount

About this item

The goal of the communication course is to review, discuss, and explain the fundamental knowledge and skills a facility manager needs to be an effective and efficient communicator. This applies to formal and informal interaction. Such competence enables the facility manager to:

  • Prepares and deliver messages to achieve the intended result.
  • Develop, manage, or oversee the facility management communication plan.
  • Improve positive visibility of the FM function to all stakeholders.
  • Communicate effective and appropriately with senior management.
At the end of this course, participants will be able to:
  • Create and deliver the right message for the intended result
  • Develop an FM communication plan
  • Identify and share relevant information to the appropriate audience


*All course materials included online.  Optional printed materials available for purchase.

Course/Activity Information

The course format consists of the following:

  • IFMA Communication Overview
  • Study to Succeed
    • 5 eLearning chapters
    • 5 Chapter Quizzes
  • Analyze Your Progress
    • Progress Report
  • Final Assessment
  • Certificate of Completion

This course completes by passing the Final Assessment. 


IFMA is authorized by IACET to offer .40 CEUs for this program.


Course Table of Contents



Other information

Additional Charges May Apply
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