In this one hour session, you will learn about the strategies and tools used to measure key performance indicators for organization-wide alignment toward achieving business goals.

Course Overview:

Business goals at a high level must be implemented strategically throughout every level of the organization. At the "factory floor," we must be able to measure our performance in a way that positively indicates our direction toward success of our highest business level goals. How do we do this in a way that keeps each team member focused on the key things in their daily work that make us successful as an organization?  How do we do this without overwhelming them with a long list of must-do’s in their daily work? Learn about the strategy and tools to effectively use Key Performance Indicators throughout your organization.

Course Structure:

• Handout
• Video Content
• Evaluation
• Certificate of Completion

International Facility Management Association (IFMA) is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.

• Contact:
  my.ifma.org/helpdesk