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Managing Contractors in Facility Management
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Credits awarded per Session. See individual Sessions for further details.
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Certificate awarded
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About this item

In this module, facility mangers will review different types of facility contracts and how to use them to enhance the FM Function, addressing the steps necessary to write a request for proposal and ways to achieve successful partnerships with service providers.

Learning Objectives:

After you complete this course, you will be able to:

  • Understand the facility management services that are typically found on service contracts.
  • Identify three types of service contracts.
  • Understand how outcome-based facility service contracts are different than traditional contracts.
  • Identify at least two questions that will help determine which facility services should be outsourced.
  • Describe the four steps needed to write a facility service Request for Proposal (RFP).
  • Understand how to evaluate facility service provider’s proposals.
  • List up to four members who could be part of the service contract administration team.
  • Identify the main difference between Quality Control (QC) and Quality Assurance (QA).
  • Understand the benefits of monitoring facility service contracts.
  • Describe how partnering works in facility service contracts.
  • Understand the benefits of monitoring facility service contracts.

Course/Activity Information

Module Outline:

  • Module 4: Managing Contractors in Facility Management
  • Module Assessment
  • Module Evaluation
  • Verification Statement Document

This course is multilingual (English & Simplified Chinese)

Other information

Additional Charges May Apply
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