In this module, facility mangers will explore various work management tools utilized in an FM organization.  Addressing the role of productivity in the effective management of facilities, the determination and calculation of productivity metrics is discussed along with the basics of automated work management.

Learning Objectives:

After you complete this course, you will be able to:

• Understand how productivity can be used as a tool.
• Identify the three types of work productivity.
• Describe how facility work productivity data can be misused.
• Understand ways to calculate work productivity.
• Identify examples of what a spreadsheet can do for facility work management.
• Identify the benefits of using an electronic calendar in facility work management.
• Describe the function of at least two modules found in typical computer maintenance management system (CMMS) software.
• Describe the key process steps in the work task life cycle.
• Understand what questions to ask when experiencing obstacles to getting work tasks accomplished in order to find solutions.
• Describe the importance of accurate data input to the CMMS.
• Understand the benefits of using metrics as a facility work management tool.

Module Outline:

• Module 3: Work Management Tools in Facility Management
• Module Assessment
• Module Evaluation
• Verification Statement Document

This course is multilingual (English & Chinese)

• Contact:
  my.ifma.org/helpdesk