Learn the language of FM through the Essentials of Facility Management, a workshop series to help those who are new to the field of FM.
This program is perfect for those just entering the facility management field, or wanting to deepen their knowledge of FM.
Included in the program are three workshop series consisting of a total of 10 modules. The content focuses on basic facility management knowledge and concepts. The primary goal of this program is to address the facility manager’s role in the tactical planning for scheduling and accomplishing FM tasks.
The Essentials of FM can be purchased by individual modules or the entire series. They are available below, just click on any individual course or buy the entire series. These are available 24/7 for your convenience. You have the convenience of 6 months to complete from the time of purchase or enrollment. Once you complete all 10 modules in the series, you will receive an electronic certificate of completion.
Individual Modules: US$70 Member / US$80 Nonmember Entire Series: US$510 Member / US$590 Nonmember
Workshop 1: Introduction to Facility Management
Introducción al Facility Management
En este módulo, los facility managers serán introducidos a conceptos clave del facility management que van desde el papel que desempeñan en la organización al conjunto de habilidades y competencias necesarias para desempeñar eficazmente su labor...
Workshop 2: Operations and Maintenance
The Basics of Building Systems
In this module, facility managers will receive a general overview of each of the major building systems to identify when building equipment is being serviced properly, and better understand how to manage the personnel who attend the building...
The Application of Technology
In this module, facility managers will gain an understanding of software technologies used in FM, including Building Automation Systems (BAS), Energy Management Systems (EMS), Integrated Workplace Management Systems (IWMS) as well as “cloud” and...
The Implications of Health and Safety in Managing Buildings
In this module, facility managers will learn how health and safety affect occupants and FM operations, addressing the standards and processes for conducting related risk assessments.
Workshop 3: Work Management in Facilities
Supervisory Roles in Facility Work Management
In this module, facility mangers will gain an understanding of the facility supervisor’s “work management” role in the organization — particularly concerning time and resource management, productivity, decision-making, communication and...
Work Management Tools in Facility Management
In this module, facility managers will explore various work management tools utilized in an FM organization. Addressing the role of productivity in the effective management of facilities, the determination and calculation of productivity metrics...
Managing Contractors in Facility Management
In this module, facility managers will review different types of facility contracts and how to use them to enhance the FM function, addressing the steps necessary to write a request for proposal and ways to achieve successful partnerships with...
Managing and Tracking Customer Relations in Facility Management
In this module, facility managers will gain an understanding of how to meet customer expectations and increase client satisfaction, addressing different methods of collecting customer feedback and techniques for processing both positive and...