Work Management Tools in Facility Management

In this module, facility managers will explore various work management tools utilized in an FM organization. Addressing the role of productivity in the effective management of facilities, the determination and calculation of productivity metrics is discussed along with the basics of automated work management.



Enrollment Duration

180 Days

Course Type


Course Family

Essentials of Facility Management

Learning outcomes
  • Understand how productivity can be used as a tool.
  • Identify the three types of work productivity.
  • Describe how facility work productivity data can be misused.
  • Understand ways to calculate work productivity.
  • Identify examples of what a spreadsheet can do for facility work management.
  • Identify the benefits of using an electronic calendar in facility work management.
  • Describe the function of at least two modules found in typical computer maintenance management system (CMMS) software.
  • Describe the key process steps in the work task life cycle.
  • Understand what questions to ask when experiencing obstacles to getting work tasks accomplished in order to find solutions.
  • Describe the importance of accurate data input to the CMMS.
  • Understand the benefits of using metrics as a facility work management tool.
  • Additional information

    Enrollment duration: 180 Days

    Languages: English

    Non-Member Price: $80.00

    Member price: $70.00

    Course Type: E-Learning

    CEU Credits: 0.00

    CFM points: N/A

    Upcoming Dates
    Course information

    Module Outline

    • Module 3: Work Management Tools in Facility Management
    • Module Assessment
    • Module Evaluation
    • Letter of Completion

    This is the third of five modules in the "Work Management Workshop Series”.

    • Content Development and Content Analysis Subject Matter Experts:
    • Oscar Chan, Ph.D., CFM, CFMJ, F.PFM, IFMA Fellow
    • Eddie Clayson CFM, SFP, A.A.E
    • Christopher P. Hodges, P.E., CFM, LEED AP, FRICS, IFMA Fellow
    • Patrick Okamura, CFM,SFP,FMP,CSS
    • Kathy Powers, P.E., CFM
    • John Ringness, SFP, MRICS
    • David W. Samec, P.E. CFM
    • Sherif Maged