The Power of a Coaching Culture in Facilities Management

This session will explore the theory and skills behind effective coaching and how to apply this to every day FM situations. In the ever changing and demanding FM environment, a coaching culture is imperative to ensuring alignment, knowledge management and leadership development.



Enrollment Duration

180 Days

Course Type


Course Family

Video Courses

Learning outcomes
  • Explore the theory and skills behind effective coaching.
  • Demonstrate how coaching can contribute to building a positive culture.
  • Understand how coaching can be used for knowledge management and to optimize both individual and team performance.
  • Acquire skills and strategies to use coaching in every-day FM situations and conversations to maximize potential. (Sample scenarios and conversations are explored.)
  • Additional information

    Enrollment duration: 180 Days

    Languages: English

    Non-Member Price: $30.00

    Member price: $25.00

    Course Type: E-Learning

    CEU Credits: 0.10

    CFM points: 1

    Upcoming Dates
    Course information

    In Facilities Management, we are faced with a myriad of internal and external challenges. We are regularly asked to do more with less resources. Senior leadership is retiring in record numbers and many middle-management positions are disappearing due to financial pressures. There is significant competition in today's work environment and FM leaders try to retain their best talent while concurrently young professionals attempt to accelerate their career advancement. Knowledge management (retention, transfer and development) is of critical importance.

    The power of a coaching culture in Facilities Management is employee engagement and retention, increased skill development at all levels, increased problem solving and change capacity, optimized individual and team performance, creation of a leadership pipeline, and overall improved performance.



    Marnie Cluckie, 
    Director, Construction, Energy & Facilities Management, Niagara Region