Managing Contractors in Facility Management

In this module, facility managers will review different types of facility contracts and how to use them to enhance the FM function, addressing the steps necessary to write a request for proposal and ways to achieve successful partnerships with service providers.



Enrollment Duration

190 Days

Course Type


Course Family

Essentials of Facility Management

Learning outcomes
  • Understand the facility management services that are typically found on service contracts.
  • Identify three types of service contracts.
  • Understand how outcome-based facility service contracts are different than traditional contracts.
  • Identify at least two questions that will help determine which facility services should be outsourced.
  • Describe the four steps needed to write a facility service Request for Proposal (RFP).
  • Understand how to evaluate facility service provider’s proposals.
  • List up to four members who could be part of the service contract administration team.
  • Identify the main difference between Quality Control (QC) and Quality Assurance (QA).
  • Understand the benefits of monitoring facility service contracts.
  • Describe how partnering works in facility service contracts.
  • Understand the benefits of monitoring facility service contracts.
  • Additional information

    Enrollment duration: 190 Days

    Languages: English

    Non-Member Price: $80.00

    Member price: $70.00

    Course Type: E-Learning

    CEU Credits: 0.00

    CFM points: N/A

    Upcoming Dates
    Course information

    Module Outline

    • Module 4: Managing Contractors in Facility Management
    • Module Assessment
    • Module Evaluation
    • Letter of Completion

    This is the fourth of five modules in the "Work Management Workshop Series”.

    Content Development and Content Analysis Subject Matter Experts:

    1. Oscar Chan, Ph.D., CFM, CFMJ, F.PFM, IFMA Fellow
    2. Eddie Clayson CFM, SFP, A.A.E
    3. Christopher P. Hodges, P.E., CFM, LEED AP, FRICS, IFMA Fellow
    4. Patrick Okamura, CFM,SFP,FMP,CSS
    5. Kathy Powers, P.E., CFM
    6. John Ringness, SFP, MRICS
    7. David W. Samec, P.E. CFM
    8. Sherif Maged