Introduction to Operations and Maintenance

In this module, facility managers will be introduced to key concepts of FM operations and maintenance.



Enrollment Duration

180 Days

Course Type


Course Family

Essentials of Facility Management

Learning outcomes
  • Understand facility activities; and match each group of facility activities to the correct principle area of facility operation
  • List at least three common preventive maintenance practices on building systems
  • Through class discussion, give examples of situations where lack of maintenance led to business interruptions
  • Describe at least three predictive maintenance techniques used to forecast operational failures
  • Identify facility expenses, and which are operations and maintenance costs and which are capital costs
  • Given a component, look up its Estimated Useful Life (EUL) for budget planning purposes
  • Write down, in your own words, what facility “operations” means
  • Write down, in your own words, what facility “maintenance” means
  • Additional information

    Enrollment duration: 180 Days

    Languages: English

    Non-Member Price: $80.00

    Member price: $70.00

    Course Type: E-Learning

    CEU Credits: 0.00

    CFM points: N/A

    Upcoming Dates
    Course information

    Module Outline:

    • Module 1: Introduction to Operations and Maintenance
    • Assessment
    • Evaluation
    • Verification Statement Document

    This is the first of four modules in "The Essentials of Facility Management: Operations and Maintenance Series".

    Content Development and Content Analysis Subject Matter Experts:

    • Christopher P. Hodges, P.E., CFM, LEED AP, FRICS, IFMA Fellow  
    • Edmond P. Rondeau, CFM, AIA, IFMA Fellow
    • Mark R. Sekula, CFM, LEED-AP, IFMA Fellow
    • Oscar Chan, Ph.D., CFM, CFMJ, F.PFM, IFMA Fellow