Introduction to Operations and Maintenance

In this module, facility managers will be introduced to key concepts of FM operations and maintenance.



Enrollment Duration

180 Days

Course Type


Course Family

a Essentials of Facility Management

Learning outcomes
  • Understand facility activities; and match each group of facility activities to the correct principle area of facility operation
  • List at least three common preventive maintenance practices on building systems
  • Through class discussion, give examples of situations where lack of maintenance led to business interruptions
  • Describe at least three predictive maintenance techniques used to forecast operational failures
  • Identify facility expenses, and which are operations and maintenance costs and which are capital costs
  • Given a component, look up its Estimated Useful Life (EUL) for budget planning purposes
  • Write down, in your own words, what facility “operations” means
  • Write down, in your own words, what facility “maintenance” means
  • Additional information

    Enrollment duration: 180 Days

    Languages: English

    Non-Member Price: $80.00

    Member price: $70.00

    Course Type: E-Learning

    CEU Credits: 0.00

    CFM points: N/A

    Upcoming Dates
    Course information

    Module Outline:

    • Module 1: Introduction to Operations and Maintenance
    • Assessment
    • Evaluation
    • Verification Statement Document

    This is the first of four modules in "The Essentials of Facility Management: Operations and Maintenance Series".

    Content Development and Content Analysis Subject Matter Experts:

    • Christopher P. Hodges, P.E., CFM, LEED AP, FRICS, IFMA Fellow  
    • Edmond P. Rondeau, CFM, AIA, IFMA Fellow
    • Mark R. Sekula, CFM, LEED-AP, IFMA Fellow
    • Oscar Chan, Ph.D., CFM, CFMJ, F.PFM, IFMA Fellow