Introduction to Facility Management

In this module, facility managers will be introduced to key concepts of facility management that range from the role they play in the organization to the skill sets and competencies required to effectively perform their work.



Enrollment Duration

180 Days

Course Type


Course Family

Essentials of Facility Management

Learning outcomes
  • Describe the four basic functions of facility management.
  • Describe the responsibilities for a facility manager.
  • Identify the technical skills and business skills a facility manager must have to solve customer requirements.
  • Recognized examples of what a facility manager manages in the workplace for each of the basic functions of facility management.
  • Understand the 11 facility management competencies as defined by IFMA: what they are, why they are important, and how each competency helps the facility manager.
  • Additional information

    Enrollment duration: 180 Days

    Languages: English

    Non-Member Price: $80.00

    Member price: $70.00

    Course Type: E-Learning

    CEU Credits: 0.00

    CFM points: N/A

    Upcoming Dates
    Course information

    Module Outline:

    • Module 1: Introduction to Facility Management
    • Assessment
    • Evaluation
    • Verification Statement Document

    This course is one module of one in "The Essentials of Facility Management: Introduction to Facility Management Workshop".

    Content Development and Content Analysis Subject Matter Experts:

    • Christopher P. Hodges, P.E., CFM, LEED AP, FRICS, IFMA Fellow  
    • Edmond P. Rondeau, CFM, AIA, IFMA Fellow
    • Louis Liu
    • Mark R. Sekula, CFM, LEED-AP, IFMA Fellow
    • Oscar Chan, Ph.D., CFM, CFMJ, F.PFM, IFMA Fellow
    • R. John Ringness, SFP, MRICS