About


Earn distinction, demonstrate your expertise and increase your earning potential. The Certified Facility Manager® (CFM®) credential sets the industry standard for ensuring the knowledge and competence of practicing facility managers. It is an ideal opportunity for experienced FM professionals to distinguish themselves with the most respected global credential in facility management.

 

IFMA's premier credential for experienced professionals

The Certified Facility Manager® (CFM) credential sets the industry standard for ensuring the knowledge and competence of practicing facility managers as the most respected global credential in facility management.

Now more than ever, recognizing competency, establishing benchmarks and setting performance standards are vital to the global economy. Never before have public and private sector employers relied as much on certification organizations as they do today. Professional associations are now taking a lead role in the development of credentialing programs, and IFMA’s CFM program was the first, and is still the only globally recognized, certification in facility management.

IFMA’s certification process is designed to assess competency in the field through work experience, education and the ability to pass a comprehensive exam that covers 11 competencies that make up the facility management body of knowledge. Since the program began in 1992, more than 3,100 facility managers from 32 countries have achieved this prestigious recognition.

Competency-based

The CFM Exam is competency-based, testing what a person can do compared to standards that define the practice of facility management. One cannot take a course or a simple knowledge-based exam to earn the credential. IFMA’s competency-based program is at a higher level than a knowledge-based program, reflecting the growing importance of facility management in the international business world.

Recognized globally

In addition, the CFM is the only global facility management certification available. Goals of IFMA's certification program:

  • Assure professional excellence
  • Establish standards for global professional practice
  • Promote the added value of the profession
  • Influence the future direction of the profession

STEPS TO CERTIFICATION

The CFM is earned by passing a comprehensive exam based on the facility management body of knowledge competency areas. Follow the steps below to earn the CFM credential.

STEP 1: Meeting the Eligibility Requirements
STEP 2: Preparing for the CFM Exam
STEP 3: Filling out the CFM Application
STEP 4: Submitting the Application and Payment
STEP 5: Application Approval/Denial and Scheduling the Exam
STEP 6: Sit for the CFM Exam and Exam Results
STEP 7: Recertification

 

STEP 1: Meeting the eligibility requirements

Candidates must meet education and work experience requirements outlined in one of the categories below in order to eligible to sit for the CFM Exam. Candidates will include this information in the CFM Exam application.  Once the application is approved, individuals have 90 days to sit for the exam.

Ethics Requirement:

Beginning January 1, 2018:  An Ethics Assessment will be required for all CFM credential applicants as well as all current CFMs.  Those holding the CFM credential will be required to complete an Ethics Assessment every other renewal cycle or every six (6) years.

Candidates have an option of two current Ethics Assessments which have been approved by the CFM Scheme Committee. If a candidate’s employer requires an Ethics training/assessment, the program can be submitted to the CFM Scheme Committee for approval and applied towards the Ethics requirement.  All Ethics Assessments can be used towards maintenance activities for the recertification form.

Ethics Assessment Options:

The Code of Business Ethics is a set of principles that summarize a Company's ethical standards. Its purpose is to guide employees in making good judgments regarding their work. This training is designed to help employers comply with the Federal Acquisition Regulations (FAR), Federal Sentencing Guidelines (FSG), and Sarbanes-Oxley (SOX).
This course provides training on ethical behavior for both staff and supervisors.

Access the course through your CAMP record.  Choose CFM Ethics Training Pmt Form - HR Classroom. When processed you will receive an email with a link for the training. When training is complete, choose CFM Ethics Training Completion Form and upload your documentation.

One of the characteristics that distinguish an RICS member is the absolute commitment to our ethical behavior. This course will explore the topics through interactive learning modules and case studies. RICS membership requires this course annually.

Access the course through the link above. When complete, use the CFM Ethics Training Completion Form, in your CAMP record to document the course.

  • Employer Sponsored Ethics Training

If you employer has Ethics Training which meets the framework established by the International Ethics Standards Coalition, you can submit the training for consideration by the CFM Scheme Committee for approval.  Contact credentials@ifma.org for more information.

Unsure if you need eligibility requirements? You can request a review of application BEFORE you submit the application. To do this, you must still fill out the application; however, please select “Saved” versus “Submitted.” Once you complete the application and save it, you must send an email request to Rhonda Hager, IFMA Credentials Manager, at rhonda.hager@ifma.org letting her know the application is ready for a preliminary review. More questions about CFM Exam eligibility? Contact Rhonda Hager, IFMA Credentials Manager, at rhonda.hager@ifma.org.

 

STEP 2: Preparing for the CFM Exam

Candidates should prepare for the exam

Preparation methods are optional, and there is no required coursework. The IFMA FM Learning System (FMLS) is a preferred source for CFM Exam preparation. For more information on the FMLS and other available tools, please go to CFM Exam Preparation Resources.

FM Experience means successful candidates will have experience in the competency areas listed below. These eleven areas have been identified as the core areas of skills and knowledge necessary for a successful facility manager:

  • Operations and Maintenance
  • Project Management
  • Finance and Business
  • Leadership and Strategy
  • Environmental Stewardship and Sustainability
  • Communication
  • Emergency Preparedness and Business Continuity
  • Human Factors
  • Quality
  • Real Estate and Property Management
  • Technology

Ideally, candidates should have experience in all 11 areas; however, it is possible for a candidate to have experience in most competency areas, minimal exposure to others and still pass the exam. Candidates are encouraged to evaluate their readiness to take the exam by downloading the Complete List of Competencies [pdf][RH1]  and a self-evaluation. This document gives detailed information about the scope of knowledge and experience covered on the CFM Exam. In reviewing this document, make an honest assessment of your competence and experience in each of the performances.

 

Step 3: Filling out the CFM Application

EACH candidate must complete the CFM Application before any determination can be made on eligibility requirements. All applications MUST be completed online using the IFMA Credential Application and Maintenance Program (CAMP) found at http://www.ifma.org/my-account/camp. We strongly encourage anyone using CAMP for the first time to please read the CAMP User Guide, and follow the instructions.

 

Step 4: Submitting the Application and Payment

To complete the application process, the CFM Application Payment Form must be completed, submitted and confirmed. (Please note: If you asked for preliminary approval, you will need to go back into CAMP and hit Submit and apply payment before your application can move into the approval queue.) If the exam payment has been pre-paid by an employer, the candidate should see the approved CFM Exam Payment form in the “Completed Forms” section of Applications and Forms.

 

Step 5: Application Approval/Denial and Scheduling the Exam

If the application is approved, the candidate will receive an email with instructions for scheduling an exam date at a one of Prometric Testing Center in a convenient location. The exam eligibility period is three months (90 days) from the date the application is approved, and there are policies regarding rescheduling and/or cancelling an exam date. This information will be included in the scheduling email. The applicant must take the exam during the three month (90 day) period.

If an application is denied, the Credentials Manager will follow-up with the candidate accordingly. Any payment that has been processed will be refunded.

 

Step 6: Sitting for the CFM Exam and Exam Results

The CFM Exam, which takes 4 hours to complete, consists of 180 multiple-choice questions delivered in random order. The test is strictly pass/fail based on the total number of correct answers. At the present time, the computerized exam is available in English only.

Testing must occur within 90 days of candidate acceptance.If you need to reschedule or cancel your exam date you must contact to Prometric direclty (not IFMA).  To review Prometric's policies, click here. If you do not cancel before their deadlines, you will be considered a “no show” and may incur additional charges to reschedule your exam.

The candidate is notified immediately after completing the exam regarding pass/fail status. IFMA credentialing staff will confirm the results and process the credential certificate packet if applicable. Candidates should receive certificate packets within 30 days of the successful testing date.

 

Step 7: Recertification

The CFM Certification is valid for three (3) years. To maintain the CFM credential, a list of the activities performed along with the appropriate supporting documentation including a processing fee must be submitted to IFMA credentialing department every three years

 

QUESTIONS

Visit the CFM FAQs to get more information on the most frequently asked questions regarding the CFM certification. CFM FAQs

If you have other questions, contact Rhonda Hager, IFMA Credentials Manager Email: rhonda.hager@ifma.org Phone: +1-281-974-5632