The IFMA-RICS suite of professional credentials provides a defined path for entry and advancement in facilities management and combined FM training opportunities offering a full spectrum of professional development for every career stage from new entrants to experienced professionals.
For facility management professionals and industry suppliers.
Increase your depth-of-knowledge in the core FM topics deemed critical by employers.
Four courses teach the core topics of facility management.Learn More Order Now Prepare Now
For all FM and like-minded professionals with an interest in sustainable practices.
Develop and gain recognition for your expertise in sustainable FM practices while impacting your organization's triple bottom line.
In this course, you will focus on various methodologies to develop the strategy and framework for a performance management system for facilities.
In this module, facility managers will gain an understanding of how to meet customer expectations and increase client satisfaction, addressing different methods of collecting customer feedback and techniques for processing both positive and negative customer feedback.