The IFMA-RICS suite of professional credentials provides a defined path for entry and advancement in facilities management and combined FM training opportunities offering a full spectrum of professional development for every career stage from new entrants to experienced professionals.
For facility management professionals and industry suppliers.
Increase your depth-of-knowledge in the core FM topics deemed critical by employers.
Four courses teach the core topics of facility management.Learn More Order Now
For all FM and like-minded professionals with an interest in sustainable practices.
Develop and gain recognition for your expertise in sustainable FM practices while impacting your organization's triple bottom line.
In this module, facility managers will receive a general overview of each of the major building systems to identify when building equipment is being serviced properly, and better understand how to manage the personnel who attend the building equipment.
In this module, facility managers will review different types of facility contracts and how to use them to enhance the FM function, addressing the steps necessary to write a request for proposal and ways to achieve successful partnerships with service providers.
In this module, facility mangers will gain an understanding of the facility supervisor’s “work management” role in the organization — particularly concerning time and resource management, productivity, decision-making, communication and leadership.
In this module, facility managers will gain an understanding of how to meet customer expectations and increase client satisfaction, addressing different methods of collecting customer feedback and techniques for processing both positive and negative customer feedback.
In this module, facility managers will learn how health and safety affect occupants and FM operations, addressing the standards and processes for conducting related risk assessments.
In this module, facility managers will explore various work management tools utilized in an FM organization. Addressing the role of productivity in the effective management of facilities, the determination and calculation of productivity metrics is discussed along with the basics of automated work management.
In this module, facility managers will gain an understanding of software technologies used in FM, including Building Automation Systems (BAS), Energy Management Systems (EMS), Integrated Workplace Management Systems (IWMS) as well as “cloud” and SaaS software applications.