The IFMA-RICS suite of credentials and professional qualifications provides a defined path for entry and advancement in facilities management and combined FM training opportunities, offering a full spectrum of professional development for every career stage, from new entrants to experienced professionals.
The world’s most highly esteemed credentials that validate facility management professionalism.Learn More
A qualification demonstrating regulated, technical FM expertise and ethicsLearn More
A chartered qualification demonstrating regulated, FM professional and strategic advisory expertise and ethicsLearn More
The IFMA-RICS collaboration represents the most significant evolution in the history of facility management, driving excellence in the built environment. As the two global organizations dedicated to professionals who support the built environment, IFMA and RICS identified a unique opportunity to work together to strengthen the collective resources available to the industry.
Together, IFMA and RICS are defining and standardizing our credentials, practice standards and professional development for the industry, uniting the global FM community to increase consistency and unification of strategy across the life cycle of the built environment.
The collaboration is working to foster a more inclusive, robust global FM knowledge-sharing community. Its efforts serve to raise the profile of FM, giving a greater voice and increased status to the profession to shape the future of the built environment and enable business success.
Learn more at www.Define.fm
En este módulo, los facility managers serán introducidos a conceptos clave del facility management que van desde el papel que desempeñan en la organización al conjunto de habilidades y competencias necesarias para desempeñar eficazmente su labor. Además, este taller le otorgará al facility manager un mayor aprecio por lo que administran en el lugar de trabajo y los desafíos típicos que enfrentan a diario.
In this module, facility mangers will gain an understanding of the facility supervisor’s “work management” role in the organization — particularly concerning time and resource management, productivity, decision-making, communication and leadership.
In this module, facility managers will receive a general overview of each of the major building systems to identify when building equipment is being serviced properly, and better understand how to manage the personnel who attend the building equipment.
In this module, facility managers will gain an understanding of how to meet customer expectations and increase client satisfaction, addressing different methods of collecting customer feedback and techniques for processing both positive and negative customer feedback.
In this module, facility managers will learn how health and safety affect occupants and FM operations, addressing the standards and processes for conducting related risk assessments.
In this module, facility managers will review different types of facility contracts and how to use them to enhance the FM function, addressing the steps necessary to write a request for proposal and ways to achieve successful partnerships with service providers.
In this module, facility managers will explore various work management tools utilized in an FM organization. Addressing the role of productivity in the effective management of facilities, the determination and calculation of productivity metrics is discussed along with the basics of automated work management.
In this module, facility managers will gain an understanding of software technologies used in FM, including Building Automation Systems (BAS), Energy Management Systems (EMS), Integrated Workplace Management Systems (IWMS) as well as “cloud” and SaaS software applications.